Shipping policy

Payment options

For deliveries within Germany, we offer the following payment options:

Credit card (Visa, Mastercard, American Express, via Shopify payments)
SEPA transfer
Direct debit (Lastschrift)
Bank contact
iDeal

PayPal
Klarna

For deliveries abroad, we offer the following payment options:

Credit card (Visa, Mastercard, American Express, via Shopify payments)
SEPA transfer
Direct debit (Lastschrift)
Bank contact
iDeal

PayPal
Klarna

Shipping

The shipping costs of Swiss Health Care AG

Shipping to Germany, Switzerland, and the Principality of Liechtenstein is carried out via Deutsche Post / DHL / Swisspost.

We ship according to the shipping cost shares defined in the shipping cost table below.

Shipping costs are based on the weight of the goods, which is specified separately in each product description.

Shipping costs in the EU and third countries
Please observe the customs regulations of your home country. Duties and import charges may apply and must be borne by the recipient.

Prices

Market Germany:
Prices in EURO (incl. VAT)

European markets:
Prices in EURO (incl. VAT)

International markets:
Prices in EURO (excl. VAT)
The customer is responsible for VAT payment.

Market USA:
Prices in USD (excl. VAT).
The customer is responsible for VAT payment.
Customs fees are displayed during the ordering process.

RRP and discounts

RRP:
The RRP is a non-binding recommended retail price from the supplier.
The RRP is the original price of the last 30 days.

Original price:
If the original price is indicated, it is the previously valid selling price.

Promotional prices:
All promotional prices are always based on the displayed RRP.
Discounted prices are promotional prices.
This is your current price.

Quantity or volume discounts:
With multipacks, you receive quantity or volume discounts.
The displayed RRP is the supplier's non-binding recommended retail price.
The displayed discounts are calculated from this price.

Discounts:
These always refer to the RRP.

Shipping costs – valid from 01.10.2025

Weight from (kg)	Weight up to (kg)	Shipping method	Price in Euro (€ net)
Shipping within Germany
–	–	DHL Parcel up to 1 kg	4,90
–	–	DHL Parcel up to 5 kg	6,60
–	–	DHL Parcel up to 10 kg	8,65
–	–	DHL Parcel up to 20 kg	13,50
Shipping to Switzerland and Liechtenstein
–	–	SwissPostPac Economy up to 2 kg	5,50
–	–	SwissPostPac Economy up to 10 kg	8,80
Andorra, Belgium, Denmark, France, Great Britain, Italy, Luxembourg, Monaco, Netherlands, Austria, Poland, San Marino, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary
0	1	German Post / DHL Premium	10,50
1.01	2	German Post / DHL Premium	12,10
2.01	3	German Post / DHL Premium	12,70
3.01	4	German Post / DHL Premium	13,95
4.01	–	German Post / DHL Premium	15,30
*Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus** * No DHL Premium delivery possible to Finland.
0	1	German Post / DHL Premium	11,00
1.01	2	German Post / DHL Premium	11,80
2.01	3	German Post / DHL Premium	12,80
3.01	4	German Post / DHL Premium	13,90
4.01	–	German Post / DHL Premium	15,30
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine, Belarus
0	1	German Post / DHL Premium	13,70
1.01	2	German Post / DHL Premium	15,00
2.01	3	German Post / DHL Premium	16,80
3.01	4	German Post / DHL Premium	18,50
4.01	–	German Post / DHL Premium	22,50
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey
0	1	German Post / DHL Premium	16,00
1.01	2	German Post / DHL Premium	17,50
2.01	3	German Post / DHL Premium	18,50
3.01	4	German Post / DHL Premium	19,90
4.01	–	German Post / DHL Premium	24,00
Asia, North America, rest of the world Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates. Other countries – observe customs regulations! Duties and import charges are borne by the recipient.
0	1	German Post / DHL Premium	22,50
1.01	2	German Post / DHL Premium	24,50
2.01	3	German Post / DHL Premium	27,00
3.01	4	German Post / DHL Premium	30,00
4.01	–	German Post / DHL Premium	38,00

Made in Switzerland

WORLDWIDE SHIPPING

CUSTOMER SUPPORT

INSURED SHIPPING