Payment and shipping methods
COVID-19 | Russia - Ukraine conflict
Important DHL delivery information for individual countries
Due to the current situation regarding the corona virus, we ask you to take note of these instructions in advance when ordering.
Update on shipping to destinations in Asia, Oceania and parts of Africa: Due to the overflight bans currently in place over Russia, Ukraine and other countries, some flight connections have been interrupted and for many more, longer routes now have to be flown than before. This increases the fuel demand and reduces the available transport capacities on these flights. Furthermore, the current significant increase in fuel costs is causing additional distortions in the international air transport networks and contributing to a further shortage of transport capacities. In this context, for shipments sent to long-distance destinations, sometimes significantly longer transit times are to be expected. This mainly affects destinations in Asia and Oceania, but also has an impact on other destinations, e.g. in parts of Africa. Please understand that we cannot reliably predict the effects in the current rapidly changing situation.GERMANY:
Current information on the coronavirus | Effects on shipping and delivery by Deutsche Post DHL.
USA:
Shipping of parcels to the USA is still possible, but only as DHL-Premium / Priority shipment (faster transport) with a surcharge of EUR 16.
INTERNATIONAL:
Current information on the coronavirus | Effects on shipping and delivery by Deutsche Post DHL.Payment options
For deliveries within Germany we offer the following payment options:
- Credit card (Visa, Mastercard, American Express, via Stripe)
- PayPal
- Sofortüberweisung.de
- Direct debit (debit advice)
- Delivery on account
- Bank transfer
Payment term for delivery with invoice 14 days.
For deliveries abroad we offer the following payment options:
- Credit card (Visa, Mastercard, American Express, via Stripe)
- PayPal
- Prepayment via bank transfer
Shipping:
The shipping costs of Swiss Health Care AG
- Shipping to Germany, Switzerland and principality of Liechtenstein is done by Deutsche Post / DHL / Swisspost
- We ship according to the shipping costs defined in the following shipping costs table.
- Shipping costs in EU and third countries
3.1 The shipping costs are calculated according to the weight of the goods, which is indicated separately in each product description.
3.2 Details can be found in the following shipping costs table.
Shipping Valid since: 23.02.2023
| Shipping within Germany = free shipping | ||||
| Parcel shipping to Switzerland and Liechtenstein = free of shipping costs |
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| Invoice amount from € | Invoice amount up to € | |
Shipping method | Price in Euro € (gross) |
| Shipping zone 1 - Europe: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic |
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| 0 | 400,00 | German Post /DHL Premium |
7,20 | |
| 401,00 | German Post /DHL Premium |
free of charge | ||
| Shipping Zone 2- Europe/Non Europe: Andorra, Great Britain, Italy, San Marino, Sweden*, Slovakia, Slovenia, Spain, Hungary, Vatican City |
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| 0 | 400,00 | German Post /DHL Premium /DHL-Versand* | 8,50 | |
| 401,00 | German Post /DHL Premium /DHL-Versand* | free of charge | ||
| Weight from kg |
Weight up to kg |
Shipping method | Price in Euro € (gross) |
|
| Shipping Zone 3 - Europe: Bulgaria,Croatia, Cyprus, Estonia, Finland*, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania |
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| 0 | 1 | German Post /DHL Premium /DHL-Versand* | 7,50 | |
| 1,01 | 2 | German Post /DHL Premium /DHL-Versand* | 8,20 | |
| 2,01 | 3 | German Post /DHL Premium /DHL-Versand* | 9,50 | |
| 3,01 | 4 | German Post /DHL Premium /DHL-Versand* | 10,00 | |
| 4,01 | German Post /DHL Premium /DHL-Versand* | 10,50 | ||
| Shipping zone 3 - Non Europe: Albania, Belarus, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Northern Macedonia, Montenegro, Norway, Rep. Moldova, Serbia, Ukraine |
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| 0 | 1 | German Post /DHL Premium |
11,40 |
|
| 1,01 | 2 | German Post /DHL Premium |
12,40 | |
| 2,01 | 3 | German Post /DHL Premium |
13,40 | |
| 3,01 | 4 | German Post /DHL Premium |
14,40 | |
| 4,01 | German Post /DHL Premium |
15,70 | ||
| Shipping Zone 4 - Non Europe: Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey |
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| 0 | 1 | German Post /DHL Premium |
16,00 | |
| 1,01 | 2 | German Post /DHL Premium |
17,60 | |
| 2,01 | 3 | German Post /DHL Premium |
19,20 | |
| 3,01 | 4 | German Post /DHL Premium |
20,80 | |
| 4,01 | German Post /DHL Premium |
22,50 | ||
| Shipping Zone 5 - Non Europe 1: To the rest of the world (all countries) - please refer to the customs regulations of your home country. Customs duties and import taxes may apply and are the responsibility of the recipient. Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, Hong Kong, India, Indonesia, Iraq, Iran, Japan, Jordan, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Macau, Malaysia, Maldives, Mexico, Mongolia, Myammar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates |
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| 0 | 1 | German Post /DHL Premium |
17,20 | |
| 1,01 | 2 | German Post /DHL Premium |
19,10 | |
| 2,01 | 3 | German Post /DHL Premium |
21,10 | |
| 3,01 | 4 | German Post /DHL Premium |
25,40 | |
| 4,01 | German Post /DHL Premium |
27,50 | ||
| Shipping Zone 6 - Non Europe 2: To the rest of the world (all countries) - please refer to the customs regulations of your home country. Customs duties and import taxes may apply and are the responsibility of the recipient. Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ethiopia, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire, Botswana, Brazil, British Virgin Islands, British. Burkina Faso, Burundi, Chile, Costa Rica, Curacao, Democratic Republic of the Congo, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Ivory Coast, Eritrea, Falkland Islands, Fiji, Franz. South & Antartis, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Cayman Islands, Cameroon, Cape Verde, Kenya, Kiribati, Colombia, Comoros, Congo Republic, Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn, Réunion, Rwanda, Saint Pierre and Miquelon, Solomon Islands, Zambia, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, St. Saint Christopher and Nevis, Saint Eustatius, Saint Helena, Saint Lucia, Saint Maarten, Saint Vincent and the Grenadines, South Africa, Sudan, South Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago, Tristan da Cunha, Chad, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Central African Republic. |
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| 0 | 1 | German Post /DHL Premium |
19,20 | |
| 1,01 | 2 | German Post /DHL Premium |
22,90 | |
| 2,01 | 3 | German Post /DHL Premium |
23,60 | |
| 3,01 | 4 | German Post /DHL Premium |
30,90 | |
| 4,01 | German Post /DHL Premium |
34,20 | ||