Payment and shipping methods

COVID-19 | Russia - Ukraine conflict

Important DHL delivery information for individual countries

Due to the current situation regarding the corona virus, we ask you to take note of these instructions in advance when ordering.

Update on shipping to destinations in Asia, Oceania and parts of Africa: Due to the overflight bans currently in place over Russia, Ukraine and other countries, some flight connections have been interrupted and for many more, longer routes now have to be flown than before. This increases the fuel demand and reduces the available transport capacities on these flights. Furthermore, the current significant increase in fuel costs is causing additional distortions in the international air transport networks and contributing to a further shortage of transport capacities. In this context, for shipments sent to long-distance destinations, sometimes significantly longer transit times are to be expected. This mainly affects destinations in Asia and Oceania, but also has an impact on other destinations, e.g. in parts of Africa. Please understand that we cannot reliably predict the effects in the current rapidly changing situation.

GERMANY:

Current information on the coronavirus | Effects on shipping and delivery by Deutsche Post DHL.

USA:

Shipping of parcels to the USA is still possible, but only as DHL-Premium / Priority shipment (faster transport) with a surcharge of EUR 16.

INTERNATIONAL:

Current information on the coronavirus | Effects on shipping and delivery by Deutsche Post DHL.

Payment options

For deliveries within Germany we offer the following payment options:
  • Credit card (Visa, Mastercard, American Express, via Stripe)
  • PayPal
  • Sofortüberweisung.de
  • Direct debit (debit advice)
  • Delivery on account
  • Bank transfer

Payment term for delivery with invoice 14 days.
For deliveries abroad we offer the following payment options:
  • Credit card (Visa, Mastercard, American Express, via Stripe)
  • PayPal
  • Prepayment via bank transfer

Shipping:

The shipping costs of Swiss Health Care AG
  1. Shipping to Germany, Switzerland and principality of Liechtenstein is done by Deutsche Post / DHL / Swisspost
  2. We ship according to the shipping costs defined in the following shipping costs table.
  3. Shipping costs in EU and third countries
    3.1  The shipping costs are calculated according to the weight of the goods, which is indicated separately in each product description.
    3.2  Details can be found in the following shipping costs table.

Shipping

Shipping within Germany = free shipping
  
Parcel shipping to Switzerland and Liechtenstein = free of shipping costs
  
Invoice amount from € Invoice amount up to €                          
Shipping method Price in Euro € (gross)
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
 0  400,00   German Post
/DHL Premium   
 6,25
 401,00     German Post
/DHL Premium  
  free of charge
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia Spain, Hungary, Vatican City
 0  400,00   German Post
/DHL Premium   
 7,90
 401,00     German Post
/DHL Premium  
  free of charge
Weight from
kg
Weight up
to kg
   Shipping method Price in Euro
€ (gross)
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania
 0  1   German Post
/DHL Premium  
 6,95
 1,01  2    German Post
/DHL Premium
 7,40
 2,01  3    German Post
/DHL Premium
 8,10
 3,01  4    German Post
/DHL Premium
 8,65
 4,01      German Post
/DHL Premium
 9,22
Albania, Belarus, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Northern Macedonia, Montenegro, Norway, Rep. Moldova, Serbia, Ukraine
 0  1   German Post
/DHL Premium  
 9,60
 1,01  2    German Post
/DHL Premium
 10,47
 2,01  3    German Post
/DHL Premium
 11,33
 3,01  4    German Post
/DHL Premium
 12,20
 4,01      German Post
/DHL Premium
 13,27
Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey
 0  1   German Post
/DHL Premium  
 14,88
 1,01  2    German Post
/DHL Premium
 16,40
 2,01  3    German Post
/DHL Premium
 17,90
 3,01  4    German Post
/DHL Premium
 19,43
 4,01      German Post
/DHL Premium
 21,00
To the rest of the world (all countries) - please refer to the customs regulations of your home country. Customs and import duties may apply and are the responsibility of the recipient.
 0  1   German Post
/DHL Premium  
 17,50
 1,01  2    German Post
/DHL Premium
 20,76
 2,01  3    German Post
/DHL Premium
 21,00
 3,01  4    German Post
/DHL Premium
 27,27
 4,01      German Post
/DHL Premium
 30,50