Payment and shipping methods
Payment options
For deliveries within Germany we offer the following payment options:
- Credit card (Visa, Mastercard, American Express, via Stripe)
- PayPal
- Sofortüberweisung.de
- Direct debit (debit advice)
- Bank transfer
For deliveries abroad we offer the following payment options:
- Credit card (Visa, Mastercard, American Express, via Stripe)
- PayPal
- Prepayment via bank transfer
Shipping
The shipping costs of Swiss Health Care AG
- Shipping to Germany, Switzerland and the Principality of Liechtenstein is carried out by German Post / DHL / Swisspost.
- We ship according to the shipping cost shares defined in the shipping cost table below.
- The shipping costs are based on the weight of the goods, which is stated separately in each product description.
Exceptions:
Shipping zone 1 - Europe and
Shipping zone 2 - Europe/Non Europe:
Here the shipping costs are calculated from the value of the goods. - Shipping costs in the EU and third countries
Please refer to the customs regulations of your home country. Customs and import duties may apply and are the responsibility of the recipient. - Countries that CANNOT be delivered to
Great Britain:
- Due to regulatory reasons, Great Britain can no longer be delivered to. We regret this very much. (As of: March 19, 2025)
Shipping costs | Valid since: 27.09.2023
| Shipping within Germany | ||||
| Weight from kg |
Weight up to kg |
Shipping method | Price in Euro € (net) |
|
| 0 | 1 | DHL parcel | 3,50 | |
| 1,01 | 3 | DHL parcel | 4,50 | |
| 3,01 | 5 | DHL parcel | 5,50 | |
| 5,01 | 10 | DHL parcel | 7,00 | |
| 10,01 | 20 | DHL parcel | 11,50 | |
| 20,01 | 31,50 | DHL parcel | 14,00 | |
| Shipping to Switzerland and Liechtenstein | ||||
| Weight from kg |
Weight up to kg |
Shipping method | Price in Euro € (net) |
|
| 0 | 2 | SwissPostPac Economy | 4,70 | |
| 2,01 | 10 | SwissPostPac Economy | 6,40 | |
| 10,01 | 30 | SwissPostPac Economy | 11,60 | |
| Shipping zone 1 - Europe: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic |
||||
| Order value from € |
Invoice amount to € |
Shipping method | Price in Euro € (net) |
|
| 0 | 400,00 | German Post / DHL Premium |
7,00 | |
| 401,00 | German Post / DHL Premium |
free of charge | ||
| Shipping Zone 2- Europe/Non Europe: Andorra, Italy, San Marino, Sweden*, Slovakia, Slovenia, Spain, Hungary, Vatican City * to Sweden no DHL Premium delivery possible. |
||||
| Order value from € |
Invoice amount to € |
Shipping method | Price in Euro € (net) |
|
| 0 | 400,00 | German Post / DHL Premium |
7,90 | |
| 401,00 | 800,00 | German Post / DHL Premium |
8,60 | |
| 801,00 | German Post / DHL Premium |
free of charge | ||
| Shipping Zone 3 - Europe: Bulgaria,Croatia, Cyprus, Estonia, Finland*, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania * to Finland no DHL Premium delivery possible. |
||||
| Weight from kg |
Weight up to kg |
Shipping method | Price in Euro € (net) |
|
| 0 | 1 | German Post / DHL Premium |
7,10 | |
| 1,01 | 2 | German Post / DHL Premium |
7,75 | |
| 2,01 | 3 | German Post / DHL Premium |
8,80 | |
| 3,01 | 4 | German Post / DHL Premium |
9,30 | |
| 4,01 | German Post / DHL Premium |
9,75 | ||
| Shipping zone 3 - Non Europe: Albania, Belarus, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Northern Macedonia, Montenegro, Norway, Rep. Moldova, Serbia, Ukraine |
||||
| Weight from kg |
Weight up to kg |
Shipping method | Price in Euro € (net) |
|
| 0 | 1 | German Post / DHL Premium |
10,50 | |
| 1,01 | 2 | German Post / DHL Premium |
12,10 | |
| 2,01 | 3 | German Post / DHL Premium |
12,70 | |
| 3,01 | 4 | German Post / DHL Premium |
13,95 | |
| 4,01 | German Post / DHL Premium |
15,30 | ||
| Shipping Zone 4 - Non Europe: Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey |
||||
| Weight from kg |
Weight up to kg |
Shipping method | Price in Euro € (net) |
|
| 0 | 1 | German Post / DHL Premium |
14,88 | |
| 1,01 | 2 | German Post / DHL Premium |
16,40 | |
| 2,01 | 3 | German Post / DHL Premium |
17,90 | |
| 3,01 | 4 | German Post / DHL Premium |
19,40 | |
| 4,01 | German Post / DHL Premiumm |
21,00 | ||
| Shipping Zone 5 - Non Europe 1: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, Hong Kong, India, Indonesia, Iraq, Iran, Japan, Jordan, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Macau, Malaysia, Maldives, Mexico, Mongolia, Myammar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates |
||||
| Weight from kg |
Weight up to kg |
Shipping method | Price in Euro € (net) |
|
| 0 | 1 | German Post / DHL Premium |
20,00 | |
| 1,01 | 2 | German Post / DHL Premium |
20,50 | |
| ;2,01 | 3 | German Post / DHL Premium |
25,70 | |
| 3,01 | 4 | German Post / DHL Premium |
27,90 | |
| 4,01 | German Post / DHL Premium |
32,00 | ||
| Versandzone 6 - Non Europa 2: Other countries. |
||||
| Weight from kg |
Weight up to kg |
Shipping method | Price in Euro € (net) |
|
| 0 | 1 | German Post / DHL Premium |
20,00 | |
| 1,01 | 2 | German Post / DHL Premium |
25,00 | |
| 2,01 | 3 | German Post / DHL Premium |
28,50 | |
| 3,01 | 4 | German Post / DHL Premium |
32,00 | |
| 4,01 | German Post / DHL Premium |
36,00 | ||